Transforming Customer Service into a Strategic Asset Free Webcast

August 20, 2010 · Posted in Uncategorized 
What is the role of customer service in your organization? Is it considered simply a cost of doing business or does it play a critical role in your organization's business strategy? For years, research has conclusively demonstrated a substantial link between high customer satisfaction levels and increased profitability and company value. To take advantage of this trend, you need the right software to help you do the job.

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Tags: critical role,  Customer,  customer satisfaction levels,  free webcast,  high customer satisfaction,  link,  research,  right software,  Service,  strategy,  ,

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